Contact Us

Ready to explore partnership? We'd love to hear from you.

Send Us a Message

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Get in Touch

Email

global@dxdlv.com

For general inquiries

Headquarters

Hangzhou, Zhejiang Province

China

GMT+8 Time Zone

Response Time

Within 1-2 business days

Monday - Friday, 9:00 - 18:00 GMT+8

Our Regional Offices

Beijing

North China

Xi'an

West China

Hainan

South China

Hefei

Central China

Hangzhou

East China

Shenzhen

Greater Bay Area

Frequently Asked Questions

Quick answers to common questions

What information do you need for a quote?

To provide an accurate quote, we typically need: number of passengers, travel dates, preferred destinations, accommodation category, and any special requirements or interests.

How far in advance should we book?

We recommend booking 2-3 months in advance for regular tours, and 4-6 months for peak seasons (April-May, September-October) or large groups.

What payment methods do you accept?

We accept bank transfers (USD, EUR, GBP), credit cards, and PayPal. Payment terms are typically 30% deposit to confirm, 70% 30 days before arrival.

Do you provide 24/7 emergency support?

Yes, all confirmed bookings include access to our 24/7 emergency hotline with English-speaking support staff.

Prefer to Talk Directly?

Schedule a call with our team to discuss your requirements in detail.

Request a Call